Version: 2025-09-12 · Canonical URL: https://gtc-ia.github.io/legal/user-agreement

Terms of Service

GTC Information Technology FZ-LLC
Compass Building – Al Hulaila, Co-working VUPR0385
Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE
Email: info@gtchain.io

1. Definitions

  • Company: GTC Information Technology FZ-LLC.
  • User: Any natural or legal person that accepts these Terms.
  • Service: Company’s digital services and products, including software, web apps, bots, APIs and AI services.
  • User Content: Materials provided by the User to the Service (e.g., prompts, data, files).
  • Generated Content: Outputs produced by the Service for the User (e.g., text, images).
  • Subscription / Plan: Paid access to the Service for a defined period.
  • API: Programmatic interface for accessing the Service.

2. Acceptance and Changes

By accessing or paying for the Service, you accept these Terms in full.
The Company may update these Terms at any time by publishing a new version on the canonical URL above. Using the Service after publication means you agree to the changes.

3. Services and Availability (AS IS)

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind. Outputs can be inaccurate, incomplete, or inconsistent with your expectations and must be used at your own risk. No SLA is provided unless expressly agreed in writing.

4. Eligibility and Accounts

The User represents being legally capable to contract (for entities: duly authorized). The User must keep access credentials confidential and is responsible for all activities under the account.

5. Fees, Billing, and No Refunds

5.1. Fees are payable in advance via Stripe or other processors listed by the Company.
5.2. No refunds: All amounts paid are non-refundable under any circumstances.
5.3. Price changes apply only to future periods and do not affect already paid terms.
5.4. Taxes, duties, and bank charges (if any) are borne by the User.
5.5. The User agrees not to initiate chargebacks solely due to dissatisfaction or non-availability; this does not limit rights concerning unauthorized transactions.

6. Intellectual Property and Generated Content

6.1. The Service and all underlying technologies are owned by the Company. No rights are granted except as expressly stated.
6.2. The User retains rights to User Content. The User warrants having all rights and consents needed to provide it.
6.3. The User acknowledges that Generated Content may not be unique and may coincide with outputs to others.
6.4. License to the Company (Generated Content). To the maximum extent permitted by law, the User grants the Company a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, store, modify, translate, create derivative works from, display, distribute and publicly perform Generated Content for operating, improving, demonstrating and marketing the Service (including advertising), and to grant sublicenses to third parties for the same purposes.
6.5. The Company may store and process prompts/outputs for security, abuse prevention, analytics, quality and legal compliance.

7. Acceptable Use

The User must not: (a) violate laws or third-party rights; (b) upload unlawful, harmful, misleading, infringing or personal data without a proper legal basis; (c) attempt to reverse-engineer, decompile or circumvent technical limits; (d) use the Service to build or train competing models/services; (e) introduce malware, spam or interfere with other users; (f) exceed or bypass rate limits.

8. Data Protection and Privacy

The Company processes personal data strictly for contract performance, billing, security and legal compliance as described in the Privacy Policy (see canonical link on the Legal page). The User confirms a valid legal basis for any personal data supplied to the Service and remains controller of such data where applicable.

9. Disclaimers

9.1. No warranties: The Service and Generated Content are provided without any warranties (including fitness, merchantability, non-infringement, accuracy or reliability).
9.2. No advice: Outputs are informational only and do not constitute professional, legal, financial or medical advice.
9.3. Quality waiver: The User irrevocably waives any claims based solely on dissatisfaction with quality or expectations regarding outputs or availability.

10. Limitation of Liability

To the fullest extent permitted by law:
(a) the Company is not liable for indirect, incidental, special, punitive or consequential damages, lost profits, data loss, or business interruption; and
(b) the Company’s aggregate liability for all claims is limited to USD 10 (ten).

11. Indemnification

The User shall indemnify and hold harmless the Company and its affiliates from claims, losses, and liabilities arising out of the User’s use of the Service, User Content, or breach of these Terms.

12. Suspension and Termination

The Company may suspend or terminate access immediately for any breach or at its discretion. Termination does not entitle the User to any refund. The User may stop using the Service at any time; no refunds apply.

13. Force Majeure

Neither party is liable for delays or failures due to causes beyond reasonable control (including outages, cyber incidents, disasters, war, regulation).

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Courts of Ras Al Khaimah, UAE shall have exclusive jurisdiction. Parties shall attempt amicable settlement before litigation.

15. Miscellaneous

Entire agreement; severability; no waiver; assignment by the Company permitted; notices by email or website posting; headings for convenience only. If there is a conflict between localized translations, this English version controls.

16. Support and Contacts

Email: info@gtchain.io
WhatsApp: +971 55 522 8416
Telegram channel: https://t.me/gtc_consumption
(A dedicated support chat URL may be added on the Legal page.)