Version: 2025-09-12 · Canonical URL: https://gtc-ia.github.io/legal/privacy-policy
Privacy Policy
This Privacy Policy explains how GTC Information Technology FZ-LLC (“we”, “us”) processes personal data when you use our websites, bots, APIs, and AI services.
1. Who we are (Controller)
GTC Information Technology FZ-LLC
Compass Building – Al Hulaila, Co-working VUPR0385
Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE
Email: info@gtchain.io
2. What we collect
- Identifiers: name, email, account identifiers, and communication history you provide.
- Usage data: logs, device/browser info, timestamps, IP addresses, diagnostics and security signals.
- Billing data: Stripe customer/subscription IDs, invoices and payment status (we do not store full card numbers).
- User Content & prompts: data you submit to the Service, and Generated Content produced for you.
3. Purposes and legal bases
- Contract performance: provide and maintain the Service, billing, account support.
- Legitimate interests: security, fraud/abuse prevention, analytics, improving quality, service announcements.
- Consent (where required): certain marketing communications or optional features.
- Legal obligations: comply with applicable laws and enforce our Terms.
4. How we use data
We use data to operate the Service, personalize features, monitor performance and security, and to improve, test and develop our models and systems. We may use Generated Content for demonstration and marketing where permitted under the Terms.
5. Sharing and processors
We share data with trusted providers under data-processing terms, strictly for the purposes above, e.g.:
- Stripe (payments and subscriptions),
- hosting and infrastructure providers,
- logging/monitoring and security tools,
- communication and support tools.
We may disclose data to authorities where required by law.
6. International transfers
We may process data globally. Where transfers are required by law to have safeguards, we implement appropriate mechanisms (e.g., contractual clauses).
7. Retention
We retain data for as long as needed to provide the Service and for legal/accounting requirements. Logs and technical records may be kept for security and audit trails for a reasonable period.
8. Your rights
Subject to law, you may request access, correction, deletion, restriction or portability of your personal data, or object to certain processing. Contact: info@gtchain.io. We will respond within a reasonable time.
9. Security
We apply technical and organizational measures appropriate to the risk; however, no method of transmission or storage is completely secure.
10. Children
Our Service is not directed to children. Do not use the Service if you are below the age required to form a contract in your jurisdiction.
11. Changes
We may update this Policy. The latest version is available at the canonical URL above. Material changes may be announced via the Service.
12. Contact
For privacy inquiries: info@gtchain.io
For support: see the Legal & Support page.
If there is any inconsistency between translations, the English version prevails.